rates
rates
Our services are priced based on the amount of time you book - we never charge extra for add-ons or different modalities!
Apprentices at Metta are exceptionally talented, newly licensed therapists (less than 1-2 years experience). Apprentices work closely with senior therapists during their first 6 months at Metta to develop their skills. While they build skills, client relationships, and confidence, apprentice rates are $10 below our base rates.
Senior therapists at Metta have at least 5 years of experience. Senior therapists may choose to increase their rates above our base pay (+$5 - +$30). This rate increase goes 100% to therapists payroll.
Members of Metta pay a once yearly fee - a token of support for our business. In return, you earn 15% off of all services booked for the year. The more you book, the more you save!
We also offer intensive memberships and sliding rate discounts.
transparency
2023 Financial Review and Prices Effective June 1st, 2024
Our co-op operated at a loss this year (2023) – which we were fortunate to absorb without significant pain due to funds received from the ERTC (employee retention tax credit). However, this was a one time credit that we cannot count on for next year, and we cannot continue to operate on our existing price structure, and remain confident in our future.
While the first half of our year showed optimistic growth, the second half of our year returned no profit at all. There was no single factor that drove us into the negative later in the year, but rather an accumulation of additional expenses including: increased need for building and appliance maintenance, increased cost of utilities, increased cost of employee benefits, increased rates from our software services. We're sharing this with you because we believe in transparency & accountability; and we are proud to share this with you, because it shows that we put our money where our values are!
- 57.5% of our gross revenue goes directly to pay our workers
- 13.26% of our gross revenue goes to payroll taxes
- 6.2% of our gross profit goes towards our values commitments: employee benefits, reducing our environmental impact, Sliding Rate memberships, and community events
- 40% of our net profits monthly go to repaying our coop loan*
*This loan is funded by Seed Commons, a national organization that funds worker coops. The interest we pay on this loan goes back into the national funding program to help other worker cooperatives – we think that's a pretty cool way to borrow money and promote economic justice.
As many of you are likely feeling, our business, and our therapists personally, are all impacted by increased prices across our community.
By increasing our market rate (~$15/session), effective 6/1/2024, we are staying consistent with the Baltimore market for massage and also able to:
- + increase our employee pay by over 3%
- + increase our member discount to 15%
(which aligns with our value of service to the community)
- + increase our sliding scale discounts to 50%
(also aligned with our value of service to the community)
So, while we are asking most of you to pay more, we are asking our community members with the most need to pay less. We will also continue to offer (and hopefully augment) our community events, the costs of which are covered by our profits in other areas.
- 6% of our clients are members (numerically a fourfold increase over the last 18 months)
- 27% of our members are pay-what-you-can & sliding scale members
- 91% of our sliding scale members pay at the 60% (now 50%) rate.
We hope that this change will help our membership grow, sustain access to our services by redistributing more profit into access programs, and strengthen our assets so that you can continue to count on our presence in the community for many, many more years.
Though we were able to maintain a positive cash flow this year, thanks to the ERTC, our business did not return the profit margin that we had planned for. With this rate increase, as well as a fuller schedule of appointments, we are optimistic that in the next 12 months we will be able to do more towards growing our profit margin and investing that money into worker security, community programs, and a safety net for the business.
Thank you, sincerely, for your continued support of our business. We are here for you, because of you, and with you. We look forward to seeing you again soon!